FAQs

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products, we will gladly fully refund you.

 

When will my order ship?

Your order will ship 1-3 days after you placed the order.



Will I get an email with my order details?

Yes! We will send you an email as soon as your order is placed summarizing all the details.

 

How much is shipping?

Shipping is free WORLDWIDE!

 

My order won't go through, help!

Ensure that the billing address you entered matches that of your credit card. If all else fails, please contact us at info@magical-music-box.com

 

What payment methods are accepted?

We accept all major credit cards from any country including:

Visa, Mastercard, American Express, Google Pay, Apple Pay & more.